Recognizing Your Right to Privacy

View the Tioga State Bank Privacy Statement.

Website Safety Principles

Tioga State Bank recognizes the importance of protecting the privacy of Personal Information about our customers and others who visit our website. We are committed to maintaining your privacy and safeguarding your account, transaction and personal information. Through our website, we strive to provide valuable information to you about how we may serve you, and whether you are a valued existing customer or someone shopping for new bank services, we hope our site answers your questions about our products and services, locations, and hours.

If you visit our site to read or download information on our web pages, you need to know that we collect and store only the following information about you:  name of the domain from which you access the Internet (for example, aol.com); the date and time you access our website; the pages you may have visited on our site, the Internet address of the website from which you linked to us and the country you are from. We use the information we collect to measure the number of visitors to the different pages and sections of our site and to help us make our site more useful to visitors.

If you visit our site to use interactive banking tools such as financial calculators, you may be asked for personal information in order to complete the requested analysis or evaluation. This information is NOT retained.

Never reply directly or click on a link in response to an e-mail that asks for personal or financial information. Tioga State Bank does not communicate with customers by e-mail requesting personal or financial information. If you identify yourself by sending an e-mail, or filling forms such as contact us forms, the disclosure of this information is entirely voluntary on your part. If you choose to give it, we will retain the content of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have. The personally identifying data may be used in the future to contact you with additional information about our bank and its products and services. If you do not wish to receive additional information in the future, or if you believe your personal information is incorrect, please contact us. Information you submit to us is treated no differently than any information you might provide in a written format. Your e-mail address will not be sold, nor will it be shared with others outside the bank unless we are compelled to do so by law.

When is Personal Information collected online? When you bank online with Tioga State Bank or use TSB Online Bill Pay, Tioga State Bank and our business partners, who help us deliver these services to you, will have access to your Personal Information. This information is retained on either Tioga State Bank’s or our partners’ systems in order to provide you with the services you have requested.

Cookie Technology – In order to provide better service, we will occasionally use a ‘cookie.’ Cookies are used to estimate our audience size. Each browser accessing our site is given a unique cookie that is then used to determine whether a user is a first-time visitor or a return visitor. This helps us deliver better service by helping us understand whether the majority of those accessing our site are new or repeat visitors.  You can set your web browser to inform you when cookies are going to be set.

Tioga State Bank will protect and safeguard the privacy of users of our online services, just as we do throughout the rest of our business. We will use personal information to identify you, to communicate with you, and to help us answer your questions.

Sometimes we send our customers information about our products and services.  If you do not wish to receive this information, or if you believe your personal information is incorrect, please contact us.  We will investigate the situation and, if appropriate, update our records.

If you have any questions regarding our Privacy Policy or Website Safety Principles that are not answered in this section, please call us at 888-303-4TSB (4872), write to us at Tioga State Bank, 1 N. Main Street, PO Box 386, Spencer, New York 14883-0386, or e-mail us using our Contact Us page at www.tiogabank.com.

This policy is reviewed periodically by Tioga State Bank and may be subject to change.

Thank you for visiting our website.  Tioga State Bank appreciates your inquiries and your business.  Our motto is “Here For You, Yesterday, Today and Tomorrow.” Our personal service is unmatched!