Debit Card Lock

Enjoy enhanced security with Debit Card Lock. TSB Debit Card users can now lock, or disable, or unlock, or reactivate, anytime. When your card is locked, any new purchases, withdrawals, or balance transfers will not be authorized. This enhanced security feature can be activated whenever and for however long you want to keeps the card unusable.

 

How to lock or unlock your card in Online Banking:

  1. Log in to Online Banking.
  2. Select your user profile image in the top right area of the page
  3. Select Settings.
  4. Under the Accounts heading, select Tioga State bank
  5. Select the drop-down menu for the relevant card.
  6. Select the toggle next to Card on/off to activate the card or to deactivate the card temporarily.
    • The button will show green when your account is active and white when the account is locked. (text will also say locked or active to indicate the status of the card).

 

How to lock or unlock your card on the TSB Mobile App:

  1. Log in to the TSB mobile app.
  2. Select Accounts > [Account Name] > Manage Cards.
  3. Select the appropriate card.
  4. Select the toggle next to the card name to activate the card or to deactivate the card temporarily.
    • The button will show green when your account is active and white when the account is locked. (text will also say locked or active to indicate the status of the card).

The TSB mobile app also allows you to activate and deactivate credit or debit cards from the dashboard. To add the Manage Cards card to the dashboard, scroll to the bottom of the dashboard and select Organize Cards > Add Cards.


Online Banking inactivity fee of $5.oo, assessed after 90 days of inactivity, applied per month inactive.

The TSB Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use TSB Mobile. Check with your carrier for specific fees and charges. Some mobile features may require additional setup through TSB Online.