eStatements FAQs

Is using eStatements secure?

Yes, and in many ways it is more secure than receiving paper statements in your mail box.

How will I know when my eStatement is ready for viewing?

You will receive an email notification whenever a new statement is available.

Can I discontinue receiving email messages that tell me my TSB Online eStatements are available?

No. Federal regulations require Tioga State Bank to send periodic account statements to our customers.  If you enroll in eStatements, we can comply with this requirement by emailing you to tell you that your statements are available for review at TSB Online.  We must notify you as your statements become available.  We will send emails to you at whatever email address you provide to us as long as we have not been notified that our email has been returned undeliverable.

What do I need to do if I want to change my email address for receiving eStatement notifications?

You can provide a new email address for eStatement notifications by accessing TSB Online, clicking on the Options tab, and entering a new email address under the Personal tab.