Telephone Banking
TSB Telephone Banking will help make managing your finances easier and more convenient. Check the balances on your checking or savings account, make loan payments or schedule automatic transfers, place temporary stop payments (fees may apply), activate or deactivate your TSB debit card, and more!
How To Use Telephone Banking
- Dial 800-523-4872
- Follow the menu prompts
- Enter your account number and pin
In order to verify your identity, the first time you call in you’ll need to enter your account number, followed by your Social Security number. This is the only time you will be asked to enter your full Social Security Number. You will then be prompted to re-register your Personal Identification Number (PIN). For account transactions and inquiries (balances, interest, etc.) you’ll always be asked to enter your account number and PIN.
Our Telephone Banking system’s default is Touch Tone. Press 8* to use Voice Recognition.
Main Menu Options
PRESS 1 for Account Balance
PRESS 2 for Account History
PRESS 3 for Funds Transfer or to Make a Payment
PRESS 4 for Card Services
PRESS 5 for Stop Payments
PRESS 6 for Change Overdraft Options
PRESS 7 for PIN Maintenance
PRESS 8 for Bank Routing Number
PRESS 9 for Bank Mailing Address
*Online Bill Pay inactivity fee of $5.00, assessed after 90 days of inactivity, applied per month inactive.
**Gift Pay Fees include: $2.99 per Gift Check, $1.99 per Donation
If you have any questions, or want to learn more...
Contact us online, by phone at 888-303-4TSB or visiting us at a TSB office location.