eStatements & eDocuments
New eDocuments (eStatements, eNotices, eTax Documents)
Simply your record keeping and save paper by receiving an electronic version of your statements, notices, and tax documents. eDocuments looks exactly the same as paper documents and are available sooner than documents that arrive by mail. eDocuments are easy, convenient, secure and free!
New Features
- Easy Enrollment Process.
- Add additional recipients to view assigned statements or documents.
- Centralized electronic documents archive.
- Convenient Reconciliation Wizard to balance your account.
- eStatements are available for the life of your account.
Convenient Access
Receive automatic email notifications when your statements are available. You can view, download, save or print at your convenience.
Viewing your eStatements within Online Banking:
- Log in to Online Banking
- Go to the Accounts tab on the left side of your screen
- Choose an account
- Click on the Statements tab on the right side of your screen. This will take you to eStatements/Notices
Viewing your eStatements within the TSB Mobile App:
- Log in to Mobile Banking
- Go to the Menu and click on the Accounts tab
- Select an account
- Click on Statements. This will take you to eStatements/Notices
Viewing your eStatements within Cash Management
- Log into Cash Management
- Click on the eStatements tab
- On the eStatements/Notices tab, select the desired account, statement, and then choose either View or Download.
Options Within eDocuments
Once you are enrolled, additional options are available.
eStatements/Notices
Access eStatements by selecting the desired account and clicking on View to open the PDF document. You will receive an email from Tioga State Bank when your documents are ready to view.Statements are available for the life of your account.
Sign Up/Changes
View and edit which accounts and documents are enrolled. Selecting the > sign to the left of the account will display the accounts available. Check the boxes next to the accounts you want to have enrolled.
Email Settings
Update email address and security phrase. Emails from Tioga State Bank for eDocument activity will include your security phrase in the email subject line.
Additional Recipients
Enroll additional recipients, such as spouses, CPA’s, business partners, and bookkeepers, to receive copies of your electronic documents. You assign each a username, email address and PIN and choose which documents you want each recipient to receive.
Disclosures
Click the ‘Disclosures’ tab to view the E-Statement Enrollment disclosure and agreement.
The TSB Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use TSB Mobile. Check with your carrier for specific fees and charges. You must be an Android™, Apple®, iPhone®, iPod touch®, or iPad® customer.
For a printable application, click here. You must acknowledge the terms and conditions of TSB’s Remote Deposit Anywhere Agreement. Complete the application and submit it to a Tioga State Bank office.
TSB Online Banking has an inactivity fee of $5.00, assessed after 90 days of inactivity, applied per month inactive.
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If you have any questions, or want to learn more...
Contact us online, by phone at 888-303-4TSB or visiting us at a TSB office location.